Refund & Return Policy

At Micro Ingredients, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

30-Day Money-Back Guarantee

We offer a 30-day return policy from the date your order is delivered.

To be eligible for a return:

• The item must be unused or only minimally used.
• The product must be in its original packaging.
• Proof of purchase or order confirmation is required.

Non-Returnable Items

For health and safety reasons, we may not accept returns for:

• Completely consumed products
• Opened items showing excessive use
• Gift cards
• Final sale items

Damaged, Lost, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photos of the issue
• A brief description

We will review your request and provide a replacement or refund if approved.

Refund Process

Once your return is received and inspected, we will notify you regarding the status of your refund.

If approved:

• Refunds will be issued to your original payment method.
• Processing times may vary depending on your bank or payment provider.
• Most refunds appear within 5–10 business days.

Shipping Costs

Original shipping fees are non-refundable unless the return is due to:

• A damaged item
• An incorrect shipment
• A fulfillment error on our side

Order Cancellations

Orders may only be canceled before they are processed or shipped.

Once an order has been shipped, it must go through the standard return process.

Contact Us

If you have any questions regarding returns or refunds, please contact our support team:

Email: support@mikroingredients.com

We are committed to making your experience with Micro Ingredients simple, secure, and satisfying.